Shipping policy

Shipping Policy

Effective Date: October 3, 2026

Brand Name: Actionmove

Website: actionmove.online

Contact Email: contact@actionmove.online

Address: 126 W WOODLAND AVE, CLARKSBURG, WV 26301-0000, USA

1. Shipping Locations

We ship to all addresses within the United States.

2. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation (excluding weekends and public holidays). During peak seasons or promotional periods, processing may take slightly longer. You will receive an email confirmation once your order has been processed and shipped.

3. Estimated Delivery Times

Standard Shipping: 3–6 business days after processing
Expedited Options (when available): 1–2 business days after processing

Note: Delivery times are estimates only and begin once the order has been handed over to the shipping carrier. Actual delivery times may vary based on your location, weather conditions, carrier delays, or other unforeseen factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

Order weight and dimensions
The shipping method selected
Destination address

All applicable shipping charges and taxes will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package directly on the carrier’s website.

6. Shipping Address

Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If you notice an error after placing your order, please contact us immediately at contact@actionmove.online. Address changes cannot be made once the order has been processed or shipped.

7. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or failure to collect the package from a holding facility:

We will contact you using the email address provided at checkout.
Additional shipping fees may apply to reship the order.
If we are unable to reach you within a reasonable timeframe, the order may be refunded (minus original shipping fees).

8. Lost or Damaged Packages

Lost Packages: If your tracking information shows no updates or your package appears lost in transit, please contact us at contact@actionmove.online so we can open an investigation with the carrier.
Damaged Packages: If your order arrives damaged, please contact us within 7 days of delivery at contact@actionmove.online with photos of the damaged item and the original packaging. We will assist you with a replacement or refund according to our Return and Refund Policy.